Remember when you bought your first shiny new car. It was your most prized possession. However to protect and keep it in perfect running order you had…
Sales of software solutions are booming, and nowhere is that clearer than in the world of customer relationship management (CRM). Once thought of as a tool that…
Imagine you go into a restaurant. You’re looking forward to a relaxing evening l and a good meal. Everything looks fine at the first glance. But as soon…
In our article about customer support at BioCard we highlighted the importance of establishing a mutual understanding between BioCard and our clients. We would not be fully transparent, however,…